Your customer account number is located in the top right hand portion of your statement, listed as “Customer Account ID Number:”

Your due date is 15th of every month. ALL PAYMENTS MADE AFTER 3 P.M. CENTRAL TIME WILL BE POSTED TO YOUR ACCOUNT ON THE NEXT BUSINESS DAY.

All payments should be mailed to: Carolina Lease Mgt. Group P.O. Box 278, Paris Tennessee 38242

Your amount due can be found in the lower right-hand portion of your bill. You can also refer to your customer portal to review your current amount due and payment history.

Your payoff amount will be found in the bottom left-hand portion of your monthly billing statement. The payoff balance reflected on your last billing statement can also be found in your customer portal. If you have made a payment in the current billing cycle and wish to pay off your unit, you will need to call (855) 842-9900 for a real-time payoff. If you wish to pay off your account, and you have purchased your unit within the 90 day same as cash period, please contact Carolina Lease Mgt. Group, LLC – (855) 842-9900 for a payoff amount.

Please contact your rental company: Carolina Lease Mgt. Group, LLC - (855) 842-9900.

All payoff letters are mailed to you within 4-6 weeks of paying off your account. Your security deposit will be mailed to you if applicable within 45 business days from the close of the billing cycle.

Frequently Asked Questions

What is my account number?

What is my due date?

Where do I mail my payments?

Where do I find my current amount due?

Where do I find my payoff amount?

My building is damaged or in need of repair, who do I contact?

I would like to have my building moved to a different location, who do I contact?

I just paid off my account. When will I receive a payoff letter/security deposit refund?

ADDITIONAL LINKS